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Terms and Conditions
Terms and Conditions of Use & Privacy Policy
Effective Date: 11/08/20
These Terms and Conditions ("Terms") and Privacy Policy govern your use of the Hivemind Refinery website ("Website"), operated by Integrity Bottling, LLC ("Company," "we," "us," or "our"). Hivemind Refinery is a brand owned and managed by Integrity Bottling, LLC. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to all the Terms, do not use this Website.
Terms and Conditions
1. Eligibility and Age Restriction
By using this Website, you affirm that you are at least 18 years of age, or older if required by your local jurisdiction to purchase CBD products. You may not use this Website if it is prohibited in your jurisdiction or if you are under the legal age to purchase hemp-derived products.
2. Health and FDA Disclaimer
The products sold on this Website are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding these products have not been evaluated by the Food and Drug Administration (FDA). Always consult with your physician before beginning any dietary supplement program. Hivemind Refinery products are THC-free and comply with the 2018 Farm Bill.
3. Product Use and Compliance
You agree to use our products responsibly and in accordance with applicable laws. You are solely responsible for understanding and complying with all local, state, and federal regulations regarding the use and possession of CBD products.
4. Ordering, Payment, and Order Acceptance
a. We reserve the right to refuse or cancel any order at our sole discretion.
b. All prices are listed in U.S. dollars and are subject to change without notice.
c. We accept major credit cards and other secure payment methods.
d. By placing an order, you represent that you have the legal right to purchase and possess the product(s) ordered.
5. Shipping Policy
a. Shipping times are estimates and not guaranteed. Delays caused by third-party carriers are beyond our control.
b. We only ship to locations where CBD is legal. It is your responsibility to ensure that our products are legal in your location before ordering.
c. We are not liable for lost, stolen, or misdelivered packages once they are in the possession of the shipping carrier.
6. Returns and Refunds
a. Returns are accepted for unopened and unused products within 14 days of delivery.
b. To initiate a return, you must contact our customer support team at [Insert Email/Phone].
c. Refunds are issued at our discretion, and return shipping costs are non-refundable unless the return is due to our error.
7. Intellectual Property
All content on this Website, including logos, images, videos, graphics, and text, is the property of Integrity Bottling, LLC and/or its brand Hivemind Refinery, and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
8. Limitation of Liability
In no event shall Integrity Bottling, LLC, its brands, affiliates, directors, employees, or agents be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of, or inability to use, the Website or any of our products. Our total liability to you for any claim related to your use of the Website or products shall not exceed the amount you paid to us in the past twelve months.
9. Indemnification
You agree to indemnify, defend, and hold harmless Integrity Bottling, LLC, its officers, directors, employees, agents, and affiliates from any claims, losses, liabilities, damages, and expenses (including attorneys' fees) arising from your use of the Website or violation of these Terms.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Maricopa County, Arizona.
11. Modifications to Terms
We reserve the right to modify these Terms at any time without prior notice. Updated Terms will be posted on this page with an updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.
12. Contact Information
For questions or concerns regarding these Terms or our products, please contact us at:
Integrity Bottling, LLC
Brand: Hivemind Refinery
Email: info@hivemindrefinery.com
Phone: 888-618-9374
Return and Refund Policy
Return and Refund Policy
Effective Date: 11/08/2020
This Return and Refund Policy applies to purchases made on the Hivemind Refinery website operated by Integrity Bottling, LLC ("Company," "we," "us," or "our"). HiveMind Refinery is a brand owned and managed by Integrity Bottling, LLC.
1. Return Eligibility
To be eligible for a return, the item must be in its original packaging, unopened, unused, and accompanied by a proof of purchase. Returns must be initiated within 14 calendar days from the date of delivery.
2. Non-Returnable Items
We do not accept returns or exchanges on:
- Opened or used products
- Gift cards
- Promotional items or free samples
3. How to Initiate a Return
To request a return, please email our customer service team at info@hivmindrefinery.com with your order number and the reason for your return. We will respond within 2–3 business days with instructions.
4. Return Shipping
Customers are responsible for all return shipping costs unless the return is due to our error (such as shipping a defective or incorrect item). We recommend using a trackable shipping service. Shipping costs are non-refundable.
5. Refunds
Once we receive your returned item and inspect it, we will notify you via email regarding the status of your refund. If approved, the refund will be processed to your original payment method within 7–10 business days. Please note that your financial institution may take additional time to post the refund.
6. Damaged or Defective Items
If your item arrives damaged or is defective, please contact us within 7 calendar days of delivery at info@hivmindrefinery.com and include photos of the product and packaging. We will provide an exchange or refund as appropriate.
7. Cancellations
Orders may only be cancelled before they are shipped. Once an order has been processed and shipped, it cannot be cancelled and must follow the return process outlined above.
8. Contact Us
For any questions or concerns regarding this Return and Refund Policy, please contact:
Integrity Bottling, LLC
Brand: Hivemind Refinery
Email: info@hivemindrefinery.com
Phone: 888-618-9374
By placing an order through this Website, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy in full.
For questions or concerns regarding these Terms or our products, please contact us at:
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